Refund policy
The customer, as defined according to the legislation in force, has the right to withdraw from the sales contract without indicating any reason, based on the legal provisions and the principles below.
1. The term of withdrawal from the contract for the sale of products expires after the completion of 14 days from the date after the customer took physical possession of the products or when a third person, other than the carrier, indicated by the customer, took physical possession of the the products. If you order multiple products in a single order that will be delivered separately, the withdrawal period expires after 14 calendar days starting from the day on which you or a third person, other than the carrier, enters into physical possession of the last product.
2. In case you want to withdraw the order, as a customer your are obligated to contact our support and inform Daris, so the recieve further instructions of how to preceed.
The following requirements must be met before sending back a product for refund.
- Have a return form applied in the box
- The box is not damaged
- No signs of use are present on the product/s
- Cover the shipping expenses for the return.
- No more than 14 days are past after the customer physically received the product.
- If the product is paid by Cash on Delivery, a current bank account document is applied in the box to which Daris should make the payment back.
Ypu can also download and print the return form: Here